QPR Installation Instructions

Changing the Measurement Settings for an Element

Changing the Measurement Settings for an Element

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Changing the Measurement Settings for an Element

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mouse_24 Exercise 100: Change the Measurement Settings for the Customer Satisfaction Element.

 

BTN_AR131. Open the Value Settings Exercise Model.
BTN_AR132. Open the Scorecard Navigator.
BTN_AR133. Double-click the Customer Satisfaction element:

pic_scorecard_hierarchy4

BTN_AR134. The Element Properties window will open. The General tab of the Element Properties window contains the Measurement Settings for the element. Most of the  settings are already set, so just set the Unit as Survey Average:

pic_element_properties

BTN_AR135. Click the btn_close_element_properties button on the top right corner of the Element Properties window to close it.

See the Element Properties Window topic in the QPR Metrics - User's Guide for more information.