QPR Installation Instructions

Editing Measure Values

Editing Measure Values

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Editing Measure Values

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mouse_24 Exercise 101: Edit the Measure Values of the Customer Satisfaction Element.

 

BTN_AR131. Open the Editing Measure Values Exercise Model.
BTN_AR132. Open the Scorecard Navigator.
BTN_AR133. Double-click the Customer Satisfaction element:

pic_scorecard_hierarchy4

BTN_AR134. The Element Properties window will open. In the Element Properties window, select the Values tab.
BTN_AR135. Verify that <All series> is selected in the Series drop-down menu.
BTN_AR136. Insert the values for the Actual, Target, and Alarm series as in the picture below:

pic_measure_values

BTN_AR137. Select the Graph tab. Now that the measure values are set, the information on the tab should look somewhat as in the picture below:

pic_customer_satisfaction_graph_tab

See the Values Tab topic in QPR Metrics - User's Guide for more information.