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Create Reference Measures from Lower Level Scorecards

Create Reference Measures from Lower Level Scorecards

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Create Reference Measures from Lower Level Scorecards

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mouse_24 Exercise 104: Create Reference Measures from the Exercise Company Europe Office Scorecard

 

BTN_AR131. Open the Reference Measures Exercise Model.
BTN_AR132. Open the Scorecard Navigator by clicking the btn_scorecard_navigator button on the bottom of the Model Navigator.
BTN_AR133. Expand the Exceed Customer Expectations element hierarchy by clicking the btn_expand_hierarchy buttons:

pic_reference_measures_hierarchy

BTN_AR134. Right-click the Customer Satisfaction measure and select Create Reference from the pop-up menu:

pic_popup_create_reference

BTN_AR135. The References window will open. From the Scorecards list, select Exercise Company Europe Office, then, from the Elements in selected scorecard list, select Customer Satisfaction and click the btn_add_reference_arrow arrow to add the element to the References list:

pic_reference_window

BTN_AR136. Click OK to close the References window. The reference measure is now added under the Customer Satisfaction measure.

See the Referencing Elements section in the Copies/References Window topic in the QPR Metrics - User's Guide for more information.