When the alert receivers (users or user groups) are alerted, an e-mail notification will be sent to each of them.
The e-mail notification contains the following information:
|•||Sender's name and|
Subject "Scorecard Notification: <type of alarm>"
|•||Scorecard Notification : Value Missing|
|•||Scorecard Notification : Value Enters Range|
|•||Scorecard Notification : Value Changed|
|•||The name of the model|
|•||The name of the scorecard|
|•||The names of the element and series, the series name in parentheses after the element name|
|•||The value and the unit for the series (if the alert type is 'Value missing')|
|•||The range (if the alert type is 'Value enters range' )|
|•||The optional WWW address|
|•||The optional link for sending the e-mail to the element's person in charge. The person in charge is the first (i.e. the topmost) role defined for the element in the General tab in the Element Properties window.|
|•||The Contact person in charge is added to the e-mail, if the person in charge is different from the recipient of the e-mail.|
|•||The optional link for the Web Client's Element Views|
See the "QPR Metrics E-mail Notification System" section in QPR Developer's Guide for information about customizing the notifications.