QPR Knowledge Base 2019.1

The Common page allows you to define settings that are common to all the installed QPR products such as the default language, E-mail settings, alert settings, and shared resources.

 

 

Installed QPR Components

The installed QPR components are shown in this section. To disable a component from the view on the left side, remove the selection from the checkbox for the component.

 

 

Language

In the Language section you can define the default language for QPR products from the drop-down menu. The default language setting affects the language that is used in login screens and is also the language that all the new users will be using when they log into the software for the first time. Users can override the default language by selecting another language for themselves. However, login screens will always use the default language.

 

 

E-mail Settings

In this section you can define settings for QPR Portal's and QPR Metrics's e-mail alerts and notifications.

 

In the SMTP-Server field you need to define the SMTP server for the administrator's e-mail address. The address is usually smtp.yourmailprovider.com. If you want to use some other SMTP port than the default one, remove the selection from the checkbox and define the port number in the Port field.

 

To use TLS 1.2 encryption when sending email alerts and notifications, select the Use encrypted connection checkbox.

 

Check the Use authentication checkbox in the case your SMTP server requires authentication and provide the corresponding user name and password combination into the SMTP user name and SMTP password fields. To test the credentials, click the icon next to the SMTP password field.

 

Enter the e-mail address where the error messages will be sent to the Administrator e-mail address field. You can send a test email to the address specified here by clicking the icon next to the address field.

 

In the Reply address field enter the address that will appear as a sender's e-mail address and will also act as a reply address for users of the e-mail notification system.

 

 

Alert Settings

Check the Enable e-mail alerts checkbox to set the User Management System to send you messages about certain QPR Foundation Server errors and events.

 

In the Enable alerts for field you can select the cases where e-mail alerts are sent. With the System notifications option checked the administrator will receive notifications of basic system functions like starting or stopping the User Management System and license-related notifications (for example, when your license is about to expire). With the Critical errors option checked the alarm message is sent in cases when the QPR Foundation Server is shut down due to a critical error.

 

 

Shared Resources

From the Shared Resources section you can enter the root folder for all the installed shared resources in order to view e.g. common settings as well as define the folder where server cache files are stored. The folder in which the data root is located is C:\ProgramData\QPR Software\QPR 2019\2019.1. To view the folder containing the shared resources, click the Open folder button .

 

The Cache folder settings defines where cached files (e.g. cached models) are stored. By default a folder called Cache under the data root is used, but if you need to change the folder, define a new folder by clicking the Browse button and locate the correct path. To view the contents of the current cache folder, click the Open folder button .