Create Reference Measures from Lower Level Scorecards |
![]() |
![]() |
![]() |
||
Create Reference Measures from Lower Level Scorecards |
![]() |
![]() |
![]() |
![]() |
|
||
Exercise 104: Create Reference Measures from the Exercise Company Europe Office Scorecard
![]() | 1. Open the Reference Measures Exercise Model. |
![]() | 2. Open the Scorecard Navigator by clicking the ![]() |
![]() | 3. Expand the Exceed Customer Expectations element hierarchy by clicking the ![]() |
![]() | 4. Right-click the Customer Satisfaction measure and select Create Reference from the pop-up menu: |
![]() | 5. The References window will open. From the Scorecards list, select Exercise Company Europe Office, then, from the Elements in selected scorecard list, select Customer Satisfaction and click the ![]() |
![]() | 6. Click OK to close the References window. The reference measure is now added under the Customer Satisfaction measure. |
See the Referencing Elements section in the Copies/References Window topic in the QPR Metrics - User's Guide for more information.